Terms & Conditions

Please read these terms carefully before using our website.

Last updated: July 2026

Welcome to myAngel. These Terms & Conditions govern your use of our website and the purchase of products offered through our online store. By accessing this website or placing an order, you agree to be bound by these Terms & Conditions.

Please read these Terms carefully before using our website or completing a purchase. If you do not agree with any part of these Terms, please refrain from using this website.

Products

We make every effort to ensure that all product descriptions, photographs and specifications are accurate. However, slight differences in colour or appearance may occur due to individual screen settings or photographic lighting.

All products are offered subject to availability. We reserve the right to discontinue, modify or update any product without prior notice.

Our jewellery is intended for normal personal use. Proper care will help preserve its appearance and longevity.

Prices & Payment

All prices displayed on this website are expressed in euros (€) and include VAT where applicable in accordance with Croatian legislation.

Accepted payment methods are displayed during checkout. Payments may be made securely using Stripe-supported payment methods or by direct bank transfer where available.

An order becomes binding only after payment has been successfully authorised or received and you receive an order confirmation by email.

Shipping & Delivery

Available delivery methods, estimated delivery times and shipping costs are displayed during checkout and may vary depending on the destination country.

Although we always strive to dispatch orders promptly, delivery times are estimates only and may occasionally be affected by circumstances beyond our control.

Right of Withdrawal

If you are a consumer within the European Union, you have the legal right to withdraw from your purchase within 14 days of receiving your order without providing any reason.

The conditions, procedure and exceptions relating to the right of withdrawal are described in our
Refund & Returns Policy.

Nothing in these Terms & Conditions limits your statutory consumer rights under applicable Croatian or European Union law.

Warranty & Consumer Rights

We are responsible for any lack of conformity of the goods that exists at the time of delivery and becomes apparent within the period prescribed by applicable law.

If you believe that the product you received is defective, damaged or otherwise not in conformity with your order, please contact us as soon as possible at
info@nearmyangel.com.

We will review every claim individually and provide an appropriate solution in accordance with applicable consumer protection legislation.

Intellectual Property

All content published on this website, including but not limited to text, photographs, graphics, product descriptions, logos, branding and website design, is the intellectual property of myAngel or is used with appropriate permission.

No part of this website may be copied, reproduced, distributed, modified or used for commercial purposes without our prior written consent.

Limitation of Liability

We make every reasonable effort to ensure that the information published on this website is accurate and up to date. However, occasional errors, inaccuracies or omissions may occur.

To the fullest extent permitted by law, myAngel shall not be liable for indirect or consequential damages arising from the use of this website or from circumstances beyond our reasonable control.

Privacy

Your personal data is processed in accordance with our
Privacy Policy,
which explains how we collect, use and protect your personal information.

Written Complaints

In accordance with Croatian consumer protection legislation, customers may submit written complaints regarding our products or services by email to
info@nearmyangel.com.

We will acknowledge receipt of your complaint without delay and provide a written response within 15 days of receiving it.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Croatia and applicable European Union legislation, without prejudice to any mandatory consumer protection rights.

Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time to reflect changes in our business, legal requirements or website functionality.

The version published on this website at the time of your purchase shall apply to your order.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

myAngel
Flèche, obrt za usluge
Owner: Doris Živalj
Vinka Milića 2
21000 Split
Croatia

Email: info@nearmyangel.com